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Error connecting the board to the IoT Cloud. General approach

  • Updated

In case you have any issues configuring your board, you can try the following:

  • Make sure you are using a Data USB cable
  • Try pressing the reset button on the board before starting the "Add device" routine.
  • Try doing a quick double tap of the reset button to get the board to bootloader mode.
  • If you are using a USB Hub for connection, try directly connecting the board to the computer.
  • Make sure that there is no other IDE or Web editor open in your computer.

You can check here more error-specific articles:

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