Back to Arduino Support

Activate an Arduino Pro Gateway with IoT Cloud

Activate a gateway

  1. Open the Arduino Pro Gateway Setup.
  2. Name your device.
  3. Enter the device code (serial number). You’ll find the code labeled S/N on top of the gateway.
  4. Click the ACTIVATE button (you may have to scroll down).
  5. Wait for activation to complete.

The Pro Gateway setup activation page.

Refresh the page if the activation appears to be stuck.

Your device should now appear in your Linux devices.

Arduino Pro Gateway added to Manager for Linux.

Troubleshooting

If activation does not complete

Refresh the page if activation does not proceed automatically when the progress bar is full.

If the device does not come online

  • Restart your gateway by disconnecting and reconnecting the power cable.
  • If the gateway is activated with a different account, you first need to deactivate it using that account. The Arduino Pro Gateway can only be activated with one Arduino account at a time.

Still need help?

Contact us. Please provide the following information:

  • Your Arduino account username
  • The Gateway serial number.
  • Last edited:
Was this article helpful?
Do you want to contribute? Visit the Github repository
Return to top

Didn’t find what you were looking for?

Arduino Docs

Tutorials, data sheets, guides and other technical documentation.

Arduino Forum

Connect with the community, get help with your project, and discuss everything Arduino.

Arduino Discord

There are a lot of Arduino enthusiasts who are more than willing to help out. Head over Discord to start a discussion.

Contact Arduino

Need help with a product, need to make an exchange, or can't find a question answered? Email us and we'll answer as soon as possible.