Learn what to do if you experience a problem when importing IoT Templates in Arduino Cloud.
In this article:
If the Import Template button is disabled
Occasionally, the Import Template button might be disabled. This could occur if you’ve exceeded the quota of how many Things can be connected to the Cloud. To resolve this, you can remove a few Things to free up space.
However, within the free plan, only two Things can be connected to the Cloud. If a template requires more than two free spots, you can upgrade the subscription plan for your account.
Dealing with library conflicts
When importing a template you may experience this error:
This error is often caused by imported custom libraries conflicting with the built-in libraries used in the template. The error can be resolved by removing any custom libraries that may be causing the conflict.
You can find your custom libraries by opening the Cloud Editor, clicking Libraries in the sidebar, and selecting the Custom tab. If you hover over a library with the cursor, a small arrow icon will appear. Click it and select Delete library to remove it.
