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Check if the Arduino Cloud Agent is installed and running

Learn how to check if the Arduino Cloud Agent is installed and running on your computer.

  1. Make sure the agent is not paused. Look for the Arduino Cloud Agent icon icon in the top-right of the menu bar (macOS and Linux) or bottom-right of the taskbar (Windows), usually within the system tray:

    The Cloud Agent in the system tray on Windows.

    If you find it, click it. If a Resume Agent option is available, the agent is currently paused. Click Resume Agent to resume.

  2. Find and start the application. Try searching for “Arduino Cloud Agent” or looking for it in your application menu. Alternatively, use the system’s file browser and look in the default installation paths:

    • Windows: C:\Users\{username}\AppData\Roaming\ArduinoCloudAgent\Arduino_Cloud_Agent.exe

    • macOS: /Applications/ArduinoCloudAgent.app [1]

    • Linux home/{username}/ArduinoCloudAgent/ArduinoCloudAgent

  3. Install or reinstall the agent. If you can’t find the application, follow the online installation guide to install the agent.

  1. Older versions of the agent can be found at:

    • /Applications/ArduinoCreateAgent.app
    • Users/{username}/Applications/ArduinoCreateAgent
    ↩︎
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