Currently, you may experience some issues running or installing the Arduino Create Agent on macOS Ventura.

New security requirements in macOS Ventura may trigger one of these errors:

• "ArduinoCreateAgent.app" is damaged and can't be opened
• Error changing permissions

Follow these steps to solve the issue:

1. Install version 1.2.7.
2. If the issue persists, try the workarounds.

Install version 1.2.7-ventura (recommended solution)

Version 1.2.7-ventura is fully compliant with the security requirements enforced by macOS Ventura.

Download the version for your browser here:

• Safari
• Chrome
• Firefox

Note: This version has the auto-update functionality disabled. When a new version has been released, IoT Cloud and the Web Editor will automatically display a notification asking you to manually upgrade. The next version will restore the auto-update functionality.

Workarounds

“ArduinoCreateAgent.app” is damaged and can’t be opened

When opening Arduino Create Agent you may get this error:

"ArduinoCreateAgent.app" is damaged and can't be opened.
You should move it to the bin.
This file was downloaded at an unknown date.

Follow these steps:

1. Open the Create Agent folder in Finder. By default it is located within your user folder, under ~/Applications/ArduinoCreateAgent, and not in the main Application folder.

2. Right-click on ArduinoCreateAgent.app and select Open.

3. Force open the application by clicking Open.

   

Error changing permissions

When running the installer, you may get an error like this:

Error changing permissions to 040755 in <installation path>

Follow these steps:

1. Open System Settings from the Dock or select Apple menu > System Settings in the menu bar.

2. Open Privacy & Security > App Management.

3. Allow app management for the installer application.

If the installer is not in the list, click the + button and add it.