If you haven't received your delivery
In rare cases, an order might not reach its destination even when the tracking displays it as delivered. This is more common with shipping methods that don’t offer proof of delivery.
Find out what to do if your package is missingYour Arduino Cloud plan
Learn how to review, change, or cancel your Arduino Cloud plan.
Manage your Cloud planPayment methods
Accepted payment methods vary between products in the Arduino Store and subscriptions in the Digital Store, as well as whether you are buying as an individual, educational institution, or company.
View accepted payment methodsShipping methods
Learn more about the available shipping methods for different regions. Delivery times vary based on carriers and destination countries.
Explore shipping methodsPlace an order
Learn how to place an order on the Arduino Official Store.
How to buy on the Arduino Official Store Place a tax-exempt orderEducation Kit components
Sometimes, components from an Education kit may be missing, broken, or you might need additional parts. Learn how to troubleshoot these issues or find replacement components for your kit.
If a component is missing or broken Find replacement components for your kitRequest Distributor quotes
If you're an Arduino Distributor, you can request quotes in the Arduino B2B Store, view their status, and download them as PDFs.
Request and manage quotes as an Arduino DistributorArduino's billing information
If you need Arduino’s billing details to complete an order for a school or organization, you can find them on our transparency page: Arduino’s Billing Details